CASE STUDIES

Fortune 50 Pharma Company Creates Shared Service Function

Challenge

A Fortune 50 pharma company needed to implement standard processes across numerous U.S. teams to achieve greater operational efficiency.

Approach

Interra’s consultants engaged a cross-functional team, documented current state processes, and designed and deployed future state process flows and documentation. Our consultants created collaboration sites to promote knowledge sharing and engagement among geographically disparate team members.

Results

Today, the U.S.-based organization is trained and aligned on standard processes, which are maintained in a single, secure repository. Leadership has observed consistent, successful collaboration at multiple sharepoint sites.

SHARE THIS STORY